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Processing of Personal Data / Privacy Policy/
"MAGNETIC ND BG" EOOD considers ensuring the right to protection of personal data as a fundamental commitment, therefore we will make every effort to process your data in accordance with Regulation (EU) 2016/679 ("General Data Protection Regulation" or "GDPR"), as well as the norms of the internal legislation of the Republic of Bulgaria. Therefore, we have endeavored to draft this document in a way that clearly informs you about how your personal data is collected, used, transmitted, and protected when you interact with us, including through our website or mobile applications.
"MAGNETIC ND BG" EOOD reserves the right to periodically update and amend this Privacy Policy to promptly reflect any changes in the way your personal data is processed. Information about "MAGNETIC ND BG" EOOD:
Phone: ................................
Email: .........................................
Address: Plovdiv, 73 Raiko Daskalov Str.
Since your opinions are important to us, we are ready to provide you with additional information regarding the processing of your data. Therefore, we encourage you to contact us via email: .................. or by regular mail or courier to the address: Plovdiv, 73 Raiko Daskalov Str.
What categories of personal data are processed by "MAGNETIC ND BG" EOOD?
"MAGNETIC ND BG" EOOD collects your personal data directly from you, allowing you to decide what type of information to provide us.
When you create a profile on the online store of "MAGNETIC ND BG" EOOD, you send us your email address, first, middle, and last names.
You can also add additional information to your personal page (My Account) on the platform such as: gender, mobile phone number, landline phone number, date of birth, shipping address, additional email address, dates on bank cards, etc.
When you place an order, you provide us with the following information: desired product, first and last names, shipping address, billing details, payment method, phone number, dates on bank cards, etc.
You also have the option to register on our online store platform using your Facebook or Google profile. If you choose one of these options, you will be directed to the "MAGNETIC ND BG" EOOD page where you will be informed about the transfer of your data to "MAGNETIK ND BG" EOOD.
You can review the privacy policies of Facebook and Google by following these links:
https://www.facebook.com/about/privacy
https://policies.google.com/privacy
On our website and in the mobile application of "MAGNETIC ND BG" EOOD, we may store and collect information through cookies and similar technologies according to the Cookie Policy.
"MAGNETIC ND BG" EOOD does not collect or otherwise process sensitive data included in special categories of personal data under the General Data Protection Regulation. Furthermore, "MAGNETIC ND BG" EOOD does not intend to collect or process data of minors under 18 years of age.
What are the purposes and legal bases for processing?
We will use your personal data for the following purposes:
Providing services to "MAGNETIC ND BG" EOOD for your benefit.
This general purpose may include, when necessary, the following:
creating and managing a profile in the platform of "MAGNETIC ND BG" EOOD;
processing orders: accepting, dispatching, and invoicing them;
resolving issues related to order cancellations or any other issues related to orders, purchased goods, or services;
product returns;
refunding products;
assistance, including answering your questions regarding your orders or the goods and services offered by "MAGNETIC ND BG" EOOD.
The processing of your data is necessary for the conclusion and performance of a contract between "MAGNETIC ND BG" EOOD and you.
Improving our services
"MAGNETIC ND BG" EOOD would like to offer you the best online shopping experience. For this purpose, certain information about your buyer behavior may be used, you may be invited to fill out satisfaction surveys after completing an order, or market research and studies may be conducted directly or with the help of partners.
Marketing
"MAGNETIC ND BG" EOOD would like to keep you informed about the best offers for our products/services. In this regard, we may send you various types of messages with information about our products and promotions through electronic communication channels (email / SMS / mobile push / web push, etc.).
To provide you with information and an offer that interests you, "MAGNETIC ND BG" EOOD may use certain data about your buyer behavior (e.g., viewed products / products added to the wish list / purchased products). "MAGNETIC ND BG" EOOD ensures that this processing is done while respecting your rights.
In most cases, "MAGNETIC ND BG" EOOD requires your prior consent to send you marketing messages. You can change your mind and withdraw your consent at any time by:
changing the settings in your customer profile under "My Subscriptions";
using the "Unsubscribe" link in the messages you receive from us; or
contacting "MAGNETIC ND BG" EOOD using the contact details provided above.
How long will your personal data be stored?
"MAGNETIC ND BG" EOOD stores your personal data as long as you have an account in the online store of "MAGNETIK ND BG" EOOD. You can always request specific information about you to be deleted or your account to be closed. We will respond to such a request by retaining certain information, even after the account is closed, where applicable law allows or legitimate interests require it.
To whom are your personal data sent?
Your personal data may be provided to the following categories of recipients:
payment / banking service providers;
courier service providers;
marketing service providers;
market research service providers;
other companies with which we develop joint projects to market our products and services.
If "MAGNETIC ND BG" EOOD is required by law or if necessary to protect legal interests, the company may disclose certain personal data to public authorities and institutions.
Security of your personal data
"MAGNETIC ND BG" EOOD is committed to ensuring the security of personal data by applying appropriate technical and organizational measures.
Your data is stored on secure servers, using the latest encryption algorithms and ensuring the storage of backups.
However, "MAGNETIC ND BG" EOOD acknowledges that transmitting information over the Internet is not entirely secure. There is a potential risk that your data may be viewed and used by unauthorized third parties. "MAGNETIC ND BG" EOOD cannot be held responsible for these vulnerabilities in the system that we are unable to control.
Your rights related to the processing of your personal data
The General Data Protection Regulation provides several rights regarding your personal data. You have the right to request access to your personal data, correct errors in our files, or object to the processing of your personal data. In addition to this, you have the right to lodge a complaint with the competent authority. You have the right to request the deletion of your personal data and the restriction of its processing.
To exercise these rights, you can contact "MAGNETIK ND BG" EOOD using the contact details provided by us. Please note the following when you decide to exercise your rights:
"MAGNETIC ND BG" EOOD takes a serious approach to the privacy of all records containing personal data. Therefore, "MAGNETIC ND BG" EOOD requests that you send your requests regarding these records to your email address provided in your account with "MAGNETIK ND BG" EOOD. Otherwise, "MAGNETIC ND BG" EOOD has the right to verify your identity by requesting additional information to confirm it.
You will receive a response within one month, unless you have submitted multiple requests, in which case you will receive a response within up to two months. You will also be notified if the deadline is extended. You may be required to provide information on where exactly you want to get the requested date. So you will save time for your request.
You have the right to request the following from "MAGNETIC ND BG" EOOD:
confirmation that your personal data is being processed by "MAGNETIC ND BG" EOOD;
information about your personal data, such as: what data "MAGNETIC ND BG" EOOD has, who it has been disclosed to, how it is used, how you can complain and complain to a competent authority, where "MAGNETIK ND BG" has obtained your data;
receive a copy of your personal data;
request corrections to your personal data related to incompleteness or error;
request deletion of your personal data, but only if it is no longer needed for the purpose for which it was collected, you have withdrawn your consent, your data has been illegally processed.
request restriction of the processing of your personal data if its processing is unlawful, but despite this, you do not want to delete this data, its accuracy is contested, your data is no longer needed for the purpose for which it was collected, but it is necessary for "MAGNETIC ND BG" EOOD to exercise and protect a legal claim. In the event of restricting your personal data, "MAGNETIK ND BG" EOOD may continue to use it if you have consented to it and for the purpose of protecting the rights and legitimate interests of "MAGNETIC ND BG" EOOD or another natural and / or legal person.
object and complain to the local supervisory authority regarding the processing of your personal data if you believe that your rights and interests are affected in any way